Patient Rights

Central Mississippi Medical Center and its medical staff have adopted the following statement of patient rights. This list shall include but not be limited to the patient’s right to:

  • One level of quality care throughout the hospital.
  • Reasonable access to care within the hospital.
  • To respect your needs and wishes, and strive to work cooperatively with you in providing services.
  • Considerate and respectful care, regardless of race, color, religion, sex, age, physical or mental disability or national origin.
  • To work with you on personal values, beliefs, and preferences that do not interfere with your care or well being of others and to provide support on matters of personal comfort and dignity.
  • Knowledge of the name of the physician who has primary responsibility for coordinating your care, the names and professional relationship of other physicians and healthcare providers who will see you and access to a second opinion, upon your request.
  • To provide information to you about your medical treatment and answer any questions you may have regarding treatment, procedures, tests or surgery scheduled for you.
  • Support of informed decision making with your physician regarding proposed treatment, including that which may be experimental in nature. You have the right to accept or refuse medical or surgical treatment, including foregoing or withdrawing life sustaining treatment or withholding resuscitative services. If you refuse treatment, your doctor should explain the medical risk to you. Your access to care and level of care will not be affected by your refusal to participate in any proposed clinical research.
  • Information about the safety reasons for restraining you, if necessary, either physically or with medication.
  • Information that would allow you to make your own healthcare decisions for the future (advance directives, such as Durable Power of Attorneys for Health Care and Individual Instructions), and that our providing care to you will not be conditional on whether you have advance directives. You can expect that we will honor the intent of that directive to the extent permitted by law and hospital policy.
  • Assistance upon your request with ethical issues.
  • Access to pastoral and spiritual support upon your request.
  • To be especially considerate of your needs at the end of life.
  • To provide appropriate and effective pain management if you are in need of it.
  • Security, privacy and confidentiality of information. You will be allowed access to your medical record as appropriate. Your written permission will be obtained before your medical records will be made available to anyone not directly concerned with your care.
  • Access, request amendment to and receive an accounting of disclosures regarding your health information as permitted by law.
  • An explanation to any questions regarding your hospital charges and billing procedures, regardless of your insurance coverage or your ability to pay.
  • An opportunity for you, your family, or a legally appointed representative to express any concerns about your care and the assurance that any expressed concerns will not interfere with present or future care. A guest relations representative is available to assist you. The Joint Commission encourages you to first bring your concerns to the attention of the hospital’s leaders. If you still have concerns, complaints can be sent to the Mississippi State Department of Health & Hospitals by calling 601-576-7400 or by writing the Department at P.O. Box 1700, Jackson, MS 39215-1700, or by contacting the Joint Commission at complaint@jointcommission.org. Medicare beneficiaries may report concerns to Medicare directly by calling 1-800-MEDICARE or in writing to the Information & Quality Healthcare at 385B Highland Colony Parkway, Ste. 504, Ridgeland, MS 39157.
  • Be informed of the continuing healthcare requirements following your discharge from the hospital.
  • Access to people outside the hospital by means of visitors and interpreters and by oral and written communication.